Microsoft Azure PlayFab logo
    • Multiplayer
    • LiveOps
    • Data & Analytics
    • Add-ons
    • For Any Role

      • Engineer
      • Designer
      • Executive
      • Marketer
    • For Any Stage

      • Build
      • Improve
      • Grow
    • For Any Size

      • Solo
      • Indie
      • AAA
  • Runs on PlayFab
  • Pricing
    • Blog
    • Forums
    • Contact us
  • Sign up
  • Sign in
  • Ask a question
  • Spaces
    • PlayStream
    • Feature Requests
    • Add-on Marketplace
    • Bugs
    • API and SDK Questions
    • General Discussion
    • LiveOps
    • Topics
    • Questions
    • Articles
    • Ideas
    • Users
    • Badges
  • Home /
  • General Discussion /
avatar image
Question by emreertugrul · Feb 12, 2021 at 09:34 AM · multiplayer

Multiplayer active servers went to 0, although standby is set to 1

Hi,

I have a question, maybe i misunderstood the concept of Standby server setting on the build.. I have it set to 1, assuming that it means there will always be 1 server available for servicing requests. And it was like that for a long time until yesterday suddenly the 1 vm got removed and no more servers were added. What would be the reason for that? And where should i look for reasons my VM gets shutdown, like logs or something? Trying to find a way to troubleshoot..

My build id that you see on the picture is 77606f90-1ad7-4ab2-bbcb-8b1b3ecbf954 and my title is 7C6FA.

screenshot-2021-02-12-112339.png (36.3 kB)
Comment

People who like this

0 Show 0
10 |1200 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

1 Reply

· Add your reply
  • Sort: 
avatar image
Best Answer

Answer by Citrus Yan · Feb 15, 2021 at 02:46 AM

You got the concept of "Standby" server correct, which is the target number of servers to have waiting for an allocation. You mentioned "suddenly the 1 VM got removed and no more servers were added.", did you mean that the VM hosting the servers was unavailable for a period of time?(I can see now it's working properly though)

Comment

People who like this

0 Show 6 · Share
10 |1200 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image emreertugrul · Feb 15, 2021 at 09:35 AM 0
Share

Hi @Citrus Yan, yes the "Virtual Machines" tab in Multiplayer was basically empty, and thus the "Servers" tab was empty as well. And the matchmaking is tied to this build and it was getting stuck at "WaitingForServer" state because there were no vms ready. Like you said, i checked now and it's working correctly but this did happen, how can i see any logs and figure out why it happened?

avatar image Citrus Yan emreertugrul · Feb 16, 2021 at 09:26 AM 0
Share

Hi, may I know the approximate timeline of when that happened?

avatar image emreertugrul Citrus Yan · Feb 16, 2021 at 09:29 AM 0
Share

It was Friday night midnight onwards.. So end of 12th, then 13th and 14th i think..

Show more comments

Your answer

Hint: You can notify a user about this post by typing @username

Up to 2 attachments (including images) can be used with a maximum of 524.3 kB each and 1.0 MB total.

Navigation

Spaces
  • General Discussion
  • API and SDK Questions
  • Feature Requests
  • PlayStream
  • Bugs
  • Add-on Marketplace
  • LiveOps
  • Follow this Question

    Answers Answers and Comments

    3 People are following this question.

    avatar image avatar image avatar image

    Related Questions

    Get a list of random players based on custom filters 1 Answer

    Legacy Server Upload or Easy Migration 1 Answer

    Multiplayer server wont spin up,Cant start up multiplayer server 1 Answer

    I want to develop the game by Unity and configure the server using UWP. Which document should I refer to? 1 Answer

    Trouble with Backfill tickets 1 Answer

    PlayFab

    • Multiplayer
    • LiveOps
    • Data & Analytics
    • Runs on PlayFab
    • Pricing

    Solutions

    • For Any Role

      • Engineer
      • Designer
      • Executive
      • Marketer
    • For Any Stage

      • Build
      • Improve
      • Grow
    • For Any Size

      • Solo
      • Indie
      • AAA

    Engineers

    • Documentation
    • Quickstarts
    • API Reference
    • SDKs
    • Usage Limits

    Resources

    • Forums
    • Contact us
    • Blog
    • Service Health
    • Terms of Service
    • Attribution

    Follow us

    • Facebook
    • Twitter
    • LinkedIn
    • YouTube
    • Sitemap
    • Contact Microsoft
    • Privacy & cookies
    • Terms of use
    • Trademarks
    • Safety & eco
    • About our ads
    • © Microsoft 2020
    • Anonymous
    • Sign in
    • Create
    • Ask a question
    • Create an article
    • Post an idea
    • Spaces
    • PlayStream
    • Feature Requests
    • Add-on Marketplace
    • Bugs
    • API and SDK Questions
    • General Discussion
    • LiveOps
    • Explore
    • Topics
    • Questions
    • Articles
    • Ideas
    • Users
    • Badges