question

jrDev avatar image
jrDev asked

Why can I not see Catalog Bundles, Containers, or DropTables In Game Manager?

Hello,

I am trying to view these items in each category but when I click on any, nothing seems to load and goes blank. Is there something going on? Tested this in Safari and Chrome on Mac. See gif:

Thanks,

jrDev

game manager
playfab-gamemanager-issue.gif (472.2 KiB)
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Citrus Yan avatar image Citrus Yan commented ·

What's your title id?

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jrDev avatar image jrDev Citrus Yan commented ·

The Id is 1FBB.

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jrDev avatar image jrDev commented ·

PS: I also don't seem to be able to load stores either.

Thanks,

jrDev

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Citrus Yan avatar image Citrus Yan jrDev commented ·

Thanks for your feedback on this, I'll report this issue to the PG team as well.

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sk5 avatar image sk5 commented ·

I also couldn't open the store.

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Citrus Yan avatar image Citrus Yan sk5 commented ·

Thanks for your feedback on this, may I know your title id?

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Tony avatar image Tony commented ·

Same thing happens to me. Stores are also not available. Maybe the server is down somehow?

,

Same thing happens to me. Stores are also not available

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robert avatar image robert commented ·

same here, for all of our titles in different accounts

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2 Answers

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anthonysoto avatar image
anthonysoto answered

Hello everyone, thank you for your patience with this. A fix for this issue has been rolled out today. Please try accessing the contents of your catalogs again - everything should now be loading and editable as expected. Thank you!

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franklinchen answered

Thanks everyone for reporting this Catalog Store page loading issue, we are working internally on the fix. Thanks!

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