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This question was redirected from Player search in game manager not working
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Question by Ozan Yilmaz · Jan 21, 2021 at 07:57 PM ·

Player search doesn't work on Game Manager

Hello everyone,

This problem just occurred while I was testing the game. It was working 5 minutes ago, and now when I search a player, Game Manager always says "no player found".

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Rob Alvarez
Mackenzie Power

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avatar image Mackenzie Power · Jan 21, 2021 at 08:07 PM 1
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We're having the same issue as well. I posted a forum post asking about that too but it's still waiting to be moderated.

avatar image Ozan Yilmaz Mackenzie Power · Jan 21, 2021 at 08:26 PM 0
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I thought, I was only the only one who is having the issue. I hope, a fix is released shortly.

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Answer by Rob Alvarez · Jan 21, 2021 at 08:17 PM

We are having the same issue this morning. Player search\Last Login from the Players section does not work but you can go to Event History and see this data as a temporary workaround.

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avatar image Sarah Zhang · Jan 22, 2021 at 01:49 AM 1
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This issue has been fixed now, please check it in the Game Manager, thanks.

avatar image Rob Alvarez Sarah Zhang · Jan 22, 2021 at 02:26 AM 0
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Resolved now for us over here. Thank you for the response @Sarah Zhang

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Answer by Builder Games · Jan 22, 2021 at 02:09 AM

Our Player list only showed players accounts opened a year ago.

Seems like this is a system issue ?

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