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pmartinet44 avatar image
pmartinet44 asked

My multiplayer server status still "Enabling multiplayer servers" since a long time

multiplayer
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pmartinet44 avatar image pmartinet44 commented ·

Long time = 1/2 days .

And my title ID is 9F9CF.

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Rick Chen avatar image Rick Chen ♦ commented ·

Do you have access to the support ticket? If so please open a support ticket such that your issue could be better handled. You could open a support ticket in following steps:

  1. Log in to PlayFab.com.
  2. Navigate to the Title Overview page of the title needing support.
  3. To access the help menu, select the ? in the top right navigation bar.
  4. Select Contact Us.

Please refer to this document: https://docs.microsoft.com/en-us/gaming/playfab/features/pricing/paidtechnicalsupport#support-ticket-submission

If you don’t have the access, we will report your issue to corresponding team and whenever there is any update we will keep you informed.

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pmartinet44 avatar image pmartinet44 commented ·

No sorry. I dont have access to the support ticket. I'm with the free plan.

Thanks in advance.

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pmartinet44 avatar image pmartinet44 pmartinet44 commented ·

I'm still waiting for multiplayer server :(

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Rick Chen avatar image Rick Chen ♦ pmartinet44 commented ·

Sorry for the late reply, your issue is still in process. We will keep you informed when there is any update. Your patience is appreciated.

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pmartinet44 avatar image
pmartinet44 answered

I'm very patient but any update to my issue. Should i take a paid plan to open a ticket to the support ?

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Mo Games avatar image Mo Games commented ·

Hey pmartinet44, did you ever get this solved?

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