Rule with entity_deleted event doesn't fire.

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Sebastian Kranzinger asked Dec 11, '20

Rule with entity_deleted event doesn't fire.

Hello,

I'm trying to execute a cloud script whenever a group is deleted. Even though the event group_deleted is mentioned in the docs, I cannot select it in the game manager. So I tried to use the playfab.entity.entity_deleted event and manually check if the entity is a group.

Unfortunately, the rule doesn't trigger at all (I also don't get any errors), I checked the PlayStream Monitor and event history.

So, to test things out, I decided to try it with the playfab.entity.entity_created event. When I create a group, the event does fire, the cloud script gets executed but I get an event stating that the action failed, with the error code 1127, "A third-party downstream provider returned an error to the PlayFab service" when Rule is triggered from an entity event." This is odd, since this error code usually only shows up when there is any third party service (Steam, iOS, ...) involved.

I have a three part question:

1. Why can't I select the group_deleted event when creating rules in the Game Manager?

2. Why doesn't the a rule with the entity_deleted event fire?

3. Why does a rule with the entity_created event return error code 1127?

My title Id is D30C.

Thanks in advance,

Sebastian

CloudScript entities

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Sebastian Kranzinger commented · Dec 12, 2020 at 09:59 AM

EDIT: So I've done a little experimenting and found out, that the action doesn't fail if I disable "Publish results as PlayStream event" in the rule settings. However this still only works with entity_created. A rule with entity_deleted still doesn't trigger at all.

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Citrus Yan Sebastian Kranzinger commented · Dec 14, 2020 at 08:01 AM

Yes, I can reproduce exact the same issue on my testing title, so it might be a general issue, not a user specific error. We're actively investigating on this, I'll keep you updated for further updates, thanks for your understanding!

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Sebastian Kranzinger Citrus Yan commented · Jan 01, 2021 at 11:59 AM

Hi,

is there any news on this or are you still investigating?

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Citrus Yan commented · Dec 11, 2020 at 09:42 AM

Hi, thanks for your feedback on this, we're actively investigating this issue with the team, I'll keep you posted for any updates, thanks for your understanding!

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Sebastian Kranzinger Citrus Yan commented · Dec 11, 2020 at 11:20 AM

Thanks for your reply. So this might actually be a bug and not a user error from me? If you want to check my event history, i want to run handers.test in the cloud script with the rule names "TestRule". This calls server.WriteTitleEvent() (event name is "one") just to see if it works.

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Answer 1 · 2021-01-08T11:30:08Z

JayZuo answered Jan 8, '21

Sorry for the late response. After consulting with our engineering team, we get the following answer for your questions:

1. Why can't I select the group_deleted event when creating rules in the Game Manager?

This is by design. Rules does not support all events. Only supported events will be listed.

2. Why doesn't the a rule with the entity_deleted event fire?

This is because the entity is just gone by the time the event is created in PlayStream. We are not able to use a not existing entity to fire a rule. "entity_deleted" event would be removed from the list for a Rule's event trigger.

3. Why does a rule with the entity_created event return error code 1127?

This is a bug our engineering team is working on the fix. As you've known, currently, we can uncheck "Publish results as PlayStream event" as a workaround.

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Sebastian Kranzinger commented · Jan 15, 2021 at 10:06 AM

So there is no way of actually executing a cloud script when a group is deleted?

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JayZuo ♦ Sebastian Kranzinger commented · Jan 26, 2021 at 03:13 AM

Yeah, what we'd suggest is making a proxy before calling the group API to delete the group. You can do this via calling CloudScript. For example, you can kick off what you need by having the client call a CloudScript function that would act as a "pre-group-delete" operation to do what you need before using the group API directly.

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