question

Rex Cartagena avatar image
Rex Cartagena asked

Getting a Get Time not Authenticated result after Nov 4th, anything changed recently?

We have an app running for a few months now, and randomly in the morning of November 4th, the Get Time call started failing randomly. Get User data works, along with other API calls, but Get Time is failing.

apisAuthentication
10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

·
brendan avatar image
brendan answered

It's actually not random. The call to Client/GetTime requires a non-expired Session Ticket as the auth header credential, and we're seeing calls that don't have one. I should point out that you also have clients exceeding the Client API call rate due to calls to that endpoint - I would highly recommend updating the client code to reduce that.

10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.