Deleted players stuck in "limbo"?,Removed players kept in "limbo"?
Hi,
I removed a lot of players almost 2 weeks ago, before the new plans went live, and it seems some of those accounts are still stored somewhere in the databases.
I used a scheduled task to removed lapsed players. Took a couple tries and it worked for the most part but there's around 165k accounts that shouldn't be there. I also tried re-creating the segments and running the task again but I can't seem to completely get rid of those accounts.
Title ID: 9913
Hope you can help me,
Thanks!
May I know how many players were there before you removed a lot of players 2 weeks ago?
I can't recall the exact amount, it was around 1 million.
We're actively investigating this issue, I'll keep you informed of any updates, thanks for your understanding!
Best Answer
Hi @eslafunk, we have deployed a fix, could you please try re-running the task to delete more players?
Great! And, again, sorry for the inconvenience made.
