question

Henry avatar image
Henry asked

Players list wrong

Hi,

I deleted a player in my Players list, but it still says "1 total players" but the search doesn't show any results. When trying to log in with the players credentials it says "The account is unavailable, because it is been deleted." When trying to create a new account it says "The display name entered is not available".

I found this 2019 thread, but without a solution, just closed.

https://community.playfab.com/questions/30152/players-not-visible.html

I have the same issue with my other title.

Any ides?

Player Data
10 |1200
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

·
Seth Du avatar image
Seth Du answered

It is because the deletion process is queued and will some take time to finish. It is not an issue and you may need to wait until the player’s profile has been completely deleted so that the username, login email, display name can be reused.

10 |1200
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.