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Question by Nikita Matusevich · Nov 03, 2020 at 10:09 AM · sdksMatchmakingCustom Game Serversunreal

Matchmaking with server 2.0

Hi.

I recently switched to Server 2.0. I use matchmaking for player selection.
My server can accommodate from 2 to 12 players.

To select other players on the server, I use "CreateServerBackfillTicket".
I read a lot of information about this and realized that I 1 "BackfillTicket" can only invite 1 new player to the server.
And there is a limit of 5 tickets per minute.
This is very sad, because players will not wait for a few minutes until there are 12 players to start the game.
Please tell me if there are any workarounds for this?
Can I ask PlayFab to increase the limit to 12 tickets per minute?

Thanks.

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Answer by Sarah Zhang · Nov 04, 2020 at 06:35 AM

>> Please tell me if there are any workarounds for this?

One “ServerBackfillTicket” can match with multiplayer players. It depends on the minimum match size you set in the matchmaking queue. For example, when the minimum match size is “12”, and you create a server backfill ticket that contains 1 member. This server backfill ticket would match with the 11 players. So, the possible workaround is to create a queue whose minimum match size is “12”, use this queue to do the server backfill matchmaking.

>> Can I ask PlayFab to increase the limit to 12 tickets per minute?

[Edited] If your account is in the Premium Plan, you can try to navigate to [Game Manager]->[(?)]->[Contact Us] to submit a support ticket to request the limit upgrades.

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avatar image Nikita Matusevich · Nov 04, 2020 at 06:48 AM 0
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The first approach will not work, because there may not be 12 players in the queue due to low online, but only, say, 6 players, but the game will not start until there are 12 players.

avatar image Sarah Zhang Nikita Matusevich · Dec 07, 2020 at 03:01 AM 0
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For the clarification, only the account in the Premium Plan can submit the ticket to request the limit upgrades. Apologies for the confusion.

Currently, there is no workaround to upgrade the count of matchmaking tickets per minutes.

For your situation, you can consider referring to this configuration example -- https://docs.microsoft.com/en-us/gaming/playfab/features/multiplayer/matchmaking/config-examples#expansion-of-number-of-players-over-time to modify the MinOverrides of the queue.

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