Paypal not authenticated after adding "billing_api1.playfab.com" as an authorized third party

Question

question

Christopher John asked Oct 23, '20

Paypal not authenticated after adding "billing_api1.playfab.com" as an authorized third party

I've added "billing_api1.playfab.com" to my Paypal account as an authorized third party for express checkout. I'm still receiving not authorized errors, is there some other authorization that is needed at this time?

Here's the error I'm receiving:

{code: 400, status: "BadRequest", error: "FailedByPaymentProvider", errorCode: 1015,…}

code: 400

error: "FailedByPaymentProvider"

errorCode: 1015

errorDetails: {ProviderErrorCode: ["1"],…}

ProviderErrorCode: ["1"]

ProviderErrorDetails: [null]

ProviderErrorMessage: ["Error: 10002 - Authentication/Authorization Failed"]

ProviderOrderId: [null]

errorMessage: "PlayFab not authorized to perform actions on given PayPal account."

status: "BadRequest"

Partner Add-ons

10 |1200

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 1 · 2020-10-27T04:35:26Z

subsoap answered Oct 27, '20

Having the same problem.

"Error: 10002 - Authentication/Authorization Failed"

errorMessage = "PlayFab not authorized to perform actions on given PayPal account."

I did follow the steps to set it up as directed.

Edit: Fixed now. I had to delete the PlayFab option, and then readd it again with express checkout options checked. Now it works. Maybe you forgot to enable express checkout options. Try and redo the addon as well after.

2020-10-26-21-16-25-manage-third-party-access-payp.png (12.3 KiB)

10 |1200

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 2 · 2020-10-23T09:48:15Z

Citrus Yan answered Oct 23, '20

Please check out PayPal's documentation on this subject: Why did I get API error code 10002? It says that the error happens because the credentials are incorrect or invalid, please make sure they are correctly entered, and, if possible, try again. If you believe that you have configured everything properly and still sees this issue, please contact PayPal Customer Service for help.

You may also find this thread helpful: https://community.playfab.com/questions/21686/how-to-resolve-the-playfab-not-authorized-to-perfo.html

10 |1200

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 3 · 2021-10-28T02:42:14Z

Ben Snowden answered Oct 28, '21

Hello, I am still having this issue as of OCT 2021 Ive removed and readded billing_api1.playfab.com and Im still getting no luck. Our purchase is happening on the web. This is the error

3

10 |1200

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Seth Du ♦ commented · Oct 28, 2021 at 06:01 AM

Hi, it appears you didn't attach the codes or screenshots successfully. Would you upload it again?

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Ben Snowden Seth Du ♦ commented · Oct 28, 2021 at 08:58 PM

I apologize, Here is a screen shot of the error.

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Ben Snowden Seth Du ♦ commented · Oct 28, 2021 at 08:58 PM

I just found out you cant copy and paste images in oops.

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error.png (45.8 KiB)

Answer 4 · 2021-11-01T02:22:18Z

Ben Snowden answered Nov 1, '21

@SethDu is there any other information that would help?

1

10 |1200

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

JayZuo ♦ commented · Nov 01, 2021 at 05:42 AM

I'd believe you are having the same issue as https://community.playfab.com/questions/57162/playfab-not-authorized-to-perform-action-on-given.html. Our engineering team is working on this. If there is any progress, we will update there.

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