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Question by Unnamed Studio · Sep 23, 2020 at 12:33 PM ·

Broken buttons on chrome and IE 11

It shows Empty buttons on Chrome(latest) and Internet Explorer 11 on my PC (OS is win7)

Also I am not using any ad free tools.

ac-20200923-212311.jpg (31.2 kB)
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Answer by Citrus Yan · Sep 24, 2020 at 02:54 AM

Did this happen before? And, do these buttons work properly (you can click it and login succesfully), except showing empty text? I tested in both Chrome (the latest) and IE 11 on Win10, however I cannot reproduce this issue.

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avatar image Unnamed Studio · Sep 24, 2020 at 08:36 AM 0
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It's been more then 2 months. Yes, It properly works. only text on button disappear. My mac with safari is OK. but windows are not.

avatar image Citrus Yan Unnamed Studio · Sep 24, 2020 at 09:41 AM 0
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Not sure whether it's caused by the windows version you're using, do you have access to the win10 system and check whether it displays well on that?

avatar image Unnamed Studio Citrus Yan · Sep 24, 2020 at 11:58 AM 0
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I don.t have win 10. Even though It's ok in win 10. please fix it in win7

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avatar image Unnamed Studio · Sep 25, 2020 at 09:51 AM 0
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"font changer" extensions do not work. please solve the problem instead of a workaround.

avatar image Citrus Yan Unnamed Studio · Sep 28, 2020 at 03:39 AM 0
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I've reported it to the engineer team for further investigation, any updates will keep you informed.

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Answer by Sebastien Barris · Nov 28, 2020 at 01:18 AM

Hello, I just signed up and I have exactly the same issue (registration/login page, whole system) this is really blocking and senseless at the same time, could you please fix it? I'm on Windows 8.1 and have tested with Chrome, Internet Explorer, Firefox and Opera, the bug occurs everywhere.

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Answer by Sebastien Barris · Nov 28, 2020 at 01:51 AM

P.S. As the problem comes from the "Bahnschrift" font, I was able to temporarily correct this thanks to this Chrome extension:

https://chrome.google.com/webstore/detail/font-swap-for-google-font/onhgmcpflfncjkdbclmhnfondmindgbg/

If it can helps while waiting for a real clean solution (by removing the problematic style font from the buttons, which works right away by modifying the CSS via the console).

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avatar image Sebastien Barris · Nov 28, 2020 at 02:22 AM 0
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In the extension settings you can also click on the "custom" radio button and apply the text swapping only on these selectors: "button", ".button", "span" and "a" (all those which present display problems for the moment, I may forget some cause I only discover the service). All your changes will be saved for your account and the Playfab developer subdomain.

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Answer by FranklinChen · Dec 16, 2020 at 09:48 AM

The game manager button text rendering issue has been fixed now. Sorry for any inconvenience.

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Answer by Daniel William · Apr 09, 2021 at 03:03 AM

Hi there, the issues was coming up again, and I couldn't find any blocked font request.. could you've a check @FranklinChen thank you!

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avatar image FranklinChen · Apr 09, 2021 at 03:15 AM 0
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Got it, let me have a look when I find a Win7 machine.

avatar image FranklinChen · Apr 09, 2021 at 03:23 AM 0
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I tried to launch the signin page on Win7 machine, I don't see this issue. Have you cleared the cache? If you still need help, could you please give more information so that I can reproduce.

snipaste-2021-04-09-11-19-44.png (78.0 kB)
avatar image Daniel William FranklinChen · Apr 16, 2021 at 03:13 AM 0
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idk how is it can be found, because I literally did nothing both on playfab settings and also the browser setting, it just suddenly happen. I've tried to clear the cookies and cache on Mozilla and Chrome, but nothing works. I'm using Window 8.1.

avatar image FranklinChen Daniel William · Apr 16, 2021 at 03:36 AM 0
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We may have to find a Win8.1 OS to have a try, I will let you know what I can see later.

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Answer by Olivier Marechal · Dec 30, 2021 at 05:29 PM

Issue still occur after more than a year, come on

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