question

James Baker avatar image
James Baker asked

Why can't I add my card?

My card details are correct but the add card screen refuses to accept it.

Thanks.

10 |1200
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

·
Citrus Yan avatar image
Citrus Yan answered

This thread might help:https://community.playfab.com/questions/43230/cannot-add-credit-card-to-the-multiplayer-sectionc.html?redirectedFrom=43077

7 comments
10 |1200
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

James Baker avatar image James Baker commented ·

I have already entered my contact information, do you have any other ideas?

0 Likes 0 ·
Citrus Yan avatar image Citrus Yan James Baker commented ·

What's your titleid? And can you share the screenshots of the error?

0 Likes 0 ·
James Baker avatar image James Baker Citrus Yan commented ·

My title ID is: 5F87

and here is the screenshot capture.png

All of my details are correct, which I find confusing.

0 Likes 0 ·
capture.png (2.0 KiB)
Show more comments

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.