Microsoft Azure PlayFab logo
    • Multiplayer
    • LiveOps
    • Data & Analytics
    • Add-ons
    • For Any Role

      • Engineer
      • Designer
      • Executive
      • Marketer
    • For Any Stage

      • Build
      • Improve
      • Grow
    • For Any Size

      • Solo
      • Indie
      • AAA
  • Runs on PlayFab
  • Pricing
    • Blog
    • Forums
    • Contact us
  • Sign up
  • Sign in
  • Ask a question
  • Spaces
    • PlayStream
    • Feature Requests
    • Add-on Marketplace
    • Bugs
    • API and SDK Questions
    • General Discussion
    • LiveOps
    • Topics
    • Questions
    • Articles
    • Ideas
    • Users
    • Badges
  • Home /
  • General Discussion /
avatar image
Question by Darius Vu · Sep 01, 2020 at 05:11 AM · Title DatalimitssupportTitle News

The latency to call LoginWithEmailAddress/RegisterPlayFabUser API functions?

Dear Support Team,

I am using the Free tier. Could you tell me how much is the latency to call LoginWithEmailAddress/RegisterPlayFabUser API functions?

Today I see that it is so long, around 7-8 seconds and this sometime happens. Is it better if I use the Standard Plan?

In addition, I see that in the Free tier, it is up to 100k users per title. It means that the limited number of users are 100k, is it right? Is it limited with Daily Active Users?

Thank you so much for the support!

Best regards,

Comment

People who like this

0 Show 0
10 |1200 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

1 Reply

· Add your reply
  • Sort: 
avatar image
Best Answer

Answer by Sarah Zhang · Sep 01, 2020 at 09:52 AM

For a summary, the latency you met should be not related to the title tier. The main PlayFab service currently operates from the west coast of the US, so more distant locations will naturally have longer packet latency. This thread provides a detailed explanation.

https://community.playfab.com/questions/25998/latency-for-free-tier.html

For our billing plan, PlayFab customers on the legacy pricing model (MAU based pricing) will need to update their account plans to the modern pricing model prior to 09/30/2020 at which time MAU based pricing will no longer be supported. Currently, we would suggest you take our new pricing model as the standard. You can check this documentation -- https://docs.microsoft.com/en-us/gaming/playfab/features/pricing/pricing-overview for more details.

Besides, the old and new pricing model both have no restrictions on daily active users.

Comment

People who like this

0 Show 3 · Share
10 |1200 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users
avatar image Darius Vu · Sep 01, 2020 at 12:10 PM 0
Share

Hi Sarah Zhang,

Thank you so much for your support. Could you re-send to me the available link? The link above about time latency is maybe wrong.

avatar image Sarah Zhang Darius Vu · Sep 02, 2020 at 01:56 AM 0
Share

Apologies, you can check this link
https://community.playfab.com/questions/25998/latency-for-free-tier.html

avatar image Darius Vu · Sep 10, 2020 at 05:00 AM 0
Share

Hi Sarah,

Today I got the issue with latency again when I login my app. It took so long time around 8-10 seconds. I see that this issue sometime happens. Do you know why and have any solution to fix it? Because it is really inconvenient if a player has to wait for 10 seconds to login the account.

Your answer

Hint: You can notify a user about this post by typing @username

Up to 2 attachments (including images) can be used with a maximum of 524.3 kB each and 1.0 MB total.

Navigation

Spaces
  • General Discussion
  • API and SDK Questions
  • Feature Requests
  • PlayStream
  • Bugs
  • Add-on Marketplace
  • LiveOps
  • Follow this Question

    Answers Answers and Comments

    4 People are following this question.

    avatar image avatar image avatar image avatar image

    Related Questions

    Accidentally switching to Pay as you go plan 1 Answer

    Where can I find hidden title?,where can I find hidden title 3 Answers

    We need to store data for a turn based game, that data is about like 5kb because are long turns. 1 Answer

    PlayStream Event Limit Exceeded - Which one though? 1 Answer

    How to auto upgrade billing plan? Or how to get notified about title limits? 1 Answer

    PlayFab

    • Multiplayer
    • LiveOps
    • Data & Analytics
    • Runs on PlayFab
    • Pricing

    Solutions

    • For Any Role

      • Engineer
      • Designer
      • Executive
      • Marketer
    • For Any Stage

      • Build
      • Improve
      • Grow
    • For Any Size

      • Solo
      • Indie
      • AAA

    Engineers

    • Documentation
    • Quickstarts
    • API Reference
    • SDKs
    • Usage Limits

    Resources

    • Forums
    • Contact us
    • Blog
    • Service Health
    • Terms of Service
    • Attribution

    Follow us

    • Facebook
    • Twitter
    • LinkedIn
    • YouTube
    • Sitemap
    • Contact Microsoft
    • Privacy & cookies
    • Terms of use
    • Trademarks
    • Safety & eco
    • About our ads
    • © Microsoft 2020
    • Anonymous
    • Sign in
    • Create
    • Ask a question
    • Create an article
    • Post an idea
    • Spaces
    • PlayStream
    • Feature Requests
    • Add-on Marketplace
    • Bugs
    • API and SDK Questions
    • General Discussion
    • LiveOps
    • Explore
    • Topics
    • Questions
    • Articles
    • Ideas
    • Users
    • Badges