question

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brendan asked

This account is not attached to a Studio. Please have your studio add your account to their profile to continue.

victomeyezr
started a topic on Wed, 31 December 2014 at 3:21 PM

Trying to create an account on your site? I get the following

Unable to login: This account is not attached to a Studio. Please have your studio add your account to their profile to continue.

Can anyone explain?

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brendan answered

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Brendan Vanous said on Wed, 31 December 2014 at 4:25 PM

When creating a new developer account, you should either fill in the name of the studio you wish to create, or else let a teammate know to add you to the existing studio, if there is one.

If you've already played a game which uses PlayFab for its backend services, and which set up your account with the email address you're trying to use, you already have an existing account. In this case, if you're trying to create a new studio, you will run into this problem - this is a known issue which we'll have fixed soon. If you run into this, please email us at devrel@playfab.com with the studio name you would like created and we'll everything set up for you.

Thanks,

Brendan

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