question

drallcom3 avatar image
drallcom3 asked

Incorrect purchase history entries

Title: FEE85

Account: DC938A9D59979C09

OrderId: 23CF38C26D22D082

This purchase shows a single item as the content. That single item is not in the shop, can't be purchased as a single item and doesn't have a RM price.

What is going on here?

OrderId: 1BA5FCEF22BECB41

Same here.

OrderId: 5462076BDDC65F97

Same purchase as previous 1BA. This time no item is shown, only "Items archived".

What is going on here?

Account Management
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Seth Du avatar image
Seth Du answered

Hi, please continue your technical support on the previous thread: https://community.playfab.com/questions/43351/purchase-history-vanishes.html.

Thanks for your understanding. I will mark this thread as closed.

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drallcom3 avatar image drallcom3 commented ·

Answer: The purchase history only shows items the player still has. Not all items the player has bought.

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