question

fredsome avatar image
fredsome asked

Login and register error

Hi ,I have a answer from the server when a client try to logging or register, some time it says "Unknown error".

10 |1200
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

·
Seth Du avatar image
Seth Du answered

Would you provide more details about your issue?

  • What is your development environment? Which platform/language/SDK are you using?
  • Where is your server located? PlayFab core server is located at West US. Make sure it isn’t caused from network latency or ISP issue.
  • How often does it occur? PlayFab is based on RESTful API, which normally cannot guarantee 100% success. You will need to implement additional codes on your server to handle the exception and try to send the request again to help improved the robustness.
  • If possible, would you mind sharing a fiddler trace or network capture with us? It will be very useful for us to diagnose the issue. Are there any specific HTTP errors reported from your server?
10 |1200
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.