Hello!
We're trying to get the SMTP Add-on working but are having troubles. We're setting it up to do email verification and have set all the settings on PlayFabs end correctly (to the best of our knowledge). We are able to trigger the email event but the "sent_email" JSON log shows an error:
"ErrorName": "SmtpServerAuthenticationError", "ErrorMessage": "The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM
We are currently using port 25, when we used port 587 we kept getting a a timeout error:
"ErrorMessage": "SMTP client timed out sending mail to smtp.office365.com:587", "ErrorName": "EmailClientTimeout",
We've tried using a different outlook email to confirm the issue was not email specific (our emails do have a custom domain but they are through outlook if that is a factor), multi factor authentication is not enabled, and toggled SMTP AUTH on our accounts. We've basically followed the guild provided her to the letter:
https://docs.microsoft.com/en-us/gaming/playfab/features/engagement/emails/using-a-rule-to-verify-a-contact-email-address
Any help you can provide would be greatly appriciated.
Thanks!