question

company@tinysaur.io avatar image
company@tinysaur.io asked

Player dashboard doesn't show correct users...

As I mentioned, when we open 'Title' -> 'Players' then it doesn't show all users. I think we deleted some user then it happened so, is there way to fix it?

Brian Choi.

Account Management
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company@tinysaur.io avatar image company@tinysaur.io commented ·

Additionally, player who logged in with customid not exist on dashboard.

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brendan avatar image
brendan answered

Until you enter search terms, there won't be any players shown. This was a change made a while ago now, due to the fact that titles with large player populations were taking far too long to load that screen. So now, the screen loads instantly, allowing you to search on the specific players you're looking for. There's a search tips button below the New Player button, if you'd like to see some examples, but you can search on IDs, emails, usernames/display names, etc. - and partial matches work, as well.

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company@tinysaur.io avatar image
company@tinysaur.io answered

Seems problems.


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