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stefanos2004 avatar image
stefanos2004 asked

Got IP and port of server with matchmaking, cannot connect to server (timeout)

So I got the IP and port working but when trying to connect I get a timeout, I havent put any ticket redeeming on my server as im not sure if thats needed and how to do this, how do you pass the ticket redeeming info to the server? Thanks!

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stefanos2004 avatar image stefanos2004 commented ·

Im using UNREAL ENGINE 4

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Sarah Zhang avatar image
Sarah Zhang answered

Do you mean you got the IP address and the port number with API GetMatch? If so, the clients should be able to connect it normally. Do you mean you want to redeem the client MatchMaking ticket? When the MatchMatching finishes, the MatchMaking tickets have completed their missions. You do not need to handle the ticket if you have got the result of API GetMatch. You may need to check further the network connection method you used in UE4.

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stefanos2004 avatar image stefanos2004 commented ·

Okay so if tickets are handled properly and I get the GetMatch results, and I've got an empty map server-side with no code in it, should I still be able to connect?

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Sarah Zhang avatar image Sarah Zhang stefanos2004 commented ·

Have you implemented the basic network methods in the server that similar to that shown in our sample? You can check the sample in the official GitHub page -- https://github.com/PlayFab/gsdkSamples and https://github.com/PlayFab/gsdk.

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