question

pdaz avatar image
pdaz asked

Player search in Game Manager

Player search by display name was changed recently so now it is working only with Latin chars. Cyrillic or whatever is not supported. Can you fix it?

game manager
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brendan avatar image
brendan answered

Okay, this fix is now live - you should be able to search on players regardless of the language used in their username/title display name.

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pdaz avatar image pdaz commented ·

Thank you for fast fix, but it broke today again. Nicknames with brackets or special chars are not being searched. I tried to search for {BEST}Kolyan0™

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brendan avatar image brendan pdaz commented ·

Our updated Elasticsearch is now able to look up players across usernames (PlayFab and integrated third-party), as well as all IDs and email addresses. Let us know if you're still seeing any issues looking up players.

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brendan avatar image brendan pdaz commented ·

Yes, apologies for the delay on this. We're in the process of updating search to a new system which will allow you to do substring searches to find players (by popular demand) once complete. Rest assured, no data is being lost - 100% of all data and events are safe. We're checking now to see why your specific searches aren't working, and we'll update shortly.

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brendan avatar image
brendan answered

Thanks for calling that out - we've identified the problem and will have it fixed when we next deploy the Game Manager.

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