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asrakan avatar image
asrakan asked

Rules Started not working

Our title id is : 3703

The rules in Automation started to not working today, there is no change in our system to provide this. So we are suspecting something change in playfab servers.

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Citrus Yan avatar image
Citrus Yan answered

I cannot see the Rules setup in your title, maybe you deleted it? If so, what's the detail about it, and, how does it not working? Does it simply not executing any actions, or returning some kind of errors?

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asrakan avatar image asrakan commented ·

Hello, since we have live game and many players are being affected the problem so we remove the all of the dependency actions and move to cloud system. The problem is mainly the actions are not working in player segments nor in rules.

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Citrus Yan avatar image Citrus Yan asrakan commented ·

We do see some issues with Actions regarding to granting items, which is now fixed: https://community.playfab.com/answers/40104/view.html Is that what you were having?

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asrakan avatar image asrakan Citrus Yan commented ·

We tried this yesterday, but didnt work we will try again to see if its working or not

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