Unable to connect to Custom Game Server

Hi all,

I have a custom build uploaded through GameManager, my gameMode is set and I can see under the Servers tab that the server is running. However, when I try to use either Matchmake or StartGame API call in postman, i get the following result:

{ "code": 500, "status": "InternalServerError", "error": "InternalServerError", "errorCode": 1110, "errorMessage": "An unexpected error occured while processing the request.", "errorHash": "fc458cd28f6880633cc295cb979a002d", "errorDetails": { "RequestID": [ "1c3744dab7f147bfb43d90b913ca173d" ] } }

i have double checked that my API call has all the correct values (BuildVersion, Region, GameMode). I have tried changing the region from Australia to USCentral. If my call includes a LobbyId, I instead get the following (as expected):

{"code":400,"status":"BadRequest","error":"InvalidLobbyId","errorCode":1114,"errorMessage":"InvalidLobbyId"}

When investigating, it seems error 1110 is for an undefined error, so might need to see the back end logs to see whats going on for this one.

Also, I noticed that when I make a call and get the above error, in GameManager under the Servers tab, the number of games running is incrementing until it hits the max games count, then i get the following:

{"code":400,"status":"BadRequest","error":"InvalidParams","errorCode":1000,"errorMessage":"There are no free XXXX game servers in USCentral running build XXXX"} (build name and gameMode blanked out)

has anyone else ran into this problem?