question

YONEKAWA Koshi avatar image
YONEKAWA Koshi asked

Title management tool, ranking prize operation. The screen turns white when you select the type as "Add Item".,Title management tool, ranking table operation. The screen turns white when you select the type as "Add Item".

Reproduce by the following operation.

  1. Select ranking from left menu.
  2. Select Prize table tab.
  3. Select / edit any prize table.
  4. Select "Give Items" for any rank reward type in the table contents.
  5. The screen turns white. Other. I tried.

Other. I tried.

  • The same happens with "Player-Segment-Action".
  • If you create a new title, create an item catalog, and perform the same operation, the screen will be blank.
,

Reproduce by the following operation.

  1. Select ranking from left menu.
  2. Select Prize table tab.
  3. Select / edit any prize table.
  4. Select "Give Items" for any rank reward type in the table contents.
  5. The screen turns white.

Other. I tried.

  • The same happens with "Player-Segment-Action".
  • If you create a new title, create an item catalog, and perform the same operation, the screen will be blank.
game manager
2 comments
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YONEKAWA Koshi avatar image YONEKAWA Koshi commented ·
  1. sorry.The operation failed, resulting in a strange post with duplicate content.
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Citrus Yan avatar image Citrus Yan commented ·

Would you please try clearing the cookies of your browser and reproduce that again? If that doesn't help, please share your title id for us to investigate.

BTW, would you share the screenshot of the "blank" screen?

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franklinchen avatar image
franklinchen answered

Hi @YONEKAWA Koshi, this non-Latin Catalog version related issue has been fixed, I just verified that the Catalog name with Japanese characters has been shown well:)

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YONEKAWA Koshi avatar image YONEKAWA Koshi commented ·

We confirmed the store and the item addition function.

Both now work properly.

Thanks for fixing.

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YONEKAWA Koshi avatar image
YONEKAWA Koshi answered

Clearing cookies did not help.

I tried it on another browser and it was the same.

Here is a screenshot from that time.

Chfome

FireFox

The title ID is 5BB42.

Thank you.


8 comments
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YONEKAWA Koshi avatar image YONEKAWA Koshi commented ·

Mistake: Chfome

Right: Chrome

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Citrus Yan avatar image Citrus Yan YONEKAWA Koshi commented ·

And, would you please share the fiddler trace?

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YONEKAWA Koshi avatar image YONEKAWA Koshi Citrus Yan commented ·

I am not familiar with fiddler.

I tried to log, but I can't tell if this is OK.

Thank you.

log.zip

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log.zip (51.7 KiB)
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