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Question by Henry · Mar 17, 2020 at 06:28 PM ·

File Management page is down?

Getting an error when navigating to File Management

This page isn’t working

developer.playfab.com is currently unable to handle this request.

HTTP ERROR 500

Tried different studios and games as well as log-out/log-in.

Anyone else?

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Answer by Henry · Mar 17, 2020 at 08:10 PM

Works again.

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Answer by walshjupes · Sep 29, 2021 at 05:24 AM

The error is too generic and does not tell you exact problem. What you need is to find out what is the real issue. If your site is serving a Internal Server Error, this can be caused by a number of things, such as:

  • Server permission
  • Server timeout
  • Script timeout
  • Errors in .htaccess files
  • Exceeded PHP memory limit.
  • Or some other Web Server Issues

Normally, a permissions issue on the file (or files) would be one cause of the 500 Internal Server Error. The simple solution is to run chmod 644 on the problem file(s) or chmod 755 on the directories.

$ sudo chmod -R 777 /"your files location"

The best way to debug the error depends upon the server and what’s actually running at the time. Consider some debugging tips to help diagnose and fix common causes of this problem.

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