Title ID: 58B4
Matchmake call works on build 02282019, but fails on build 03122020 with the following error:
{"code":500,"status":"InternalServerError","error":"InternalServerError","errorCode":1110,"errorMessage":"An unexpected error occured while processing the request.","errorHash":"10c892eb59456c2a40d1c4be8f6070c8","errorDetails":{"RequestID":["1-5e6afecf-409a9edf6bae7e7e1707b6b8"]}
Not sure what the difference in builds is or what's causing this error.
We have created a testing player account and reproduced this issue under your title, but we have no access to download the server builds that uploaded by you, so we are unable to check the server build zip file. If the program content in these two builds version is basically consistent. The reason that causes the 02282019 worked fine but 03122020 did not work may be the difference between the ways of packing the executable. For example, if your executable is in a sub-folder and your configuration has the executable path as "gameserver.exe" - no directories, the “Internal Server” error may occur. You can search for the corresponding threads in the forum, such as Internal Server Error when trying to matchmake,thencheck the zip file on your own.
Yeah, unfortunately I don't have access to the old server build zip file either. I definitely trawled the forums for an answer before posting! Didn't help though. exe is not in a subfolder, etc.
Your title supports opening the tickets for technical supports as this post PlayFab Support Overview said. You can try to submit your issue on the contact page https://developer.playfab.com/en-US/r/t/58B4/support for private supports.
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