Removing player tags is not working

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question

Kim Strasser asked Feb 5, '20

Removing player tags is not working

I get this PlayStream event but the player tag is not removed from the players account.

Raw event JSON
{
    "EventName": "player_tag_removed",
    "TagName": "title.BFD0A.Gold Ticket",
    "Namespace": "title.BFD0A",
    "EventNamespace": "com.playfab",
    "EntityType": "player",
    "Source": "PlayFab",
    "TitleId": "BFD0A",
    "EntityId": "C30AD4505A3C3388",
    "EventId": "79cd968277fc4fd18e9422f152a15de5",
    "SourceType": "BackEnd",
    "Timestamp": "2020-02-05T13:58:45.9481756Z",
    "History": null,
    "CustomTags": null,
    "Reserved": null,
    "PlayFabEnvironment": {
        "Vertical": "master",
        "Cloud": "main",
        "Application": "mainserver",
        "Commit": "a41b21a"
    }
}

Why is the player tag still in the players account?

In addition, is it possible to create player tags without the first part of the string "title.BFD0A."? Is it possible to create the player tag like this: "Gold Ticket"?

Is it only possible to remove player tags with code or can I remove player tags manually in the players account too?

private async Task RemovePlayerTagData(string currentplayertag)
{
    var resultprofile = await PlayFabServerAPI.RemovePlayerTagAsync(new PlayFab.ServerModels.RemovePlayerTagRequest()
    {
        PlayFabId = PlayerPlayFabID,
        TagName = currentplayertag
    });

    if (resultprofile.Error != null)
        Console.WriteLine("Error.");
    else
        Console.WriteLine("Removing player tag successful.");
}

Player Data

bildschirmfoto-2020-02-05-um-150211.png (249.2 KiB)

10 |1200

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Answer 1 · 2020-02-06T07:50:05Z

JayZuo answered Feb 6, '20

In PlayFab, a tag is made up of a Namespace and a TagName. So when you set a tag, you will set the TagName to "Gold Ticket", and our system will automatically add Namespace based on the Title Id, which in your case is "title.BFD0A". And when you get the tag, it would be "title.BFD0A.Gold Ticket", which combines Namespace with TagName. Every tag will have its namespace, there is no way to set a tag with only name. If you only want to display the tag name in your client, you can write some codes to handle this.

And when remove the tag, as the RemovePlayerTag API show, you will need to set the TagName property to its name ("Gold Ticket") not the whole tag ("title.BFD0A.Gold Ticket").

10 |1200

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