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robert avatar image
robert asked

Suddenly receiving ton of Timeouts with Group/Listmembershipt

Since yesterday we receive a lot of Timeouts (1000+) while calling Group/ListMembership from cloud script with high processing time. Is there any known server issue?

Title: BE95

10 |1200

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Sarah Zhang avatar image
Sarah Zhang answered

You can check the Status of PlayFab services and history of incidents here. And it looks like there is no server issue about Group/ListMembership API during these days. In the dashboard of your title, Group/ListMembership API calls’ results look fine during these two days. According to the logs, the “time out” error is targeted for the CloudScript function not for PlayFab API calls. You can also navigate to the limit page and event history page of your title to check the CloudScript: ScriptExecutionTime event. And there is a JavascriptException error in the CloudScript too. You may need to consider reducing execution time by optimizing the CloudScript code. In addition, your Cloud Script’s size has exceeded the limit too, it may cause some issues.

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