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Mohsin Kamal avatar image
Mohsin Kamal asked

Unable to login after accidentally deleting Authenticator app,Accidently deleted 2FA app

Hi,

I am unable to loging my admin account as I am unable to get 2FA token. Please suggest a solution.

,

Hi,

I have accidently deleted my authenticator app now unable to login into my account.

Account ManagementAuthentication
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3 Answers

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Seth Du avatar image
Seth Du answered

In terms of developer account login question, please follow the instructions in PlayFab Support Overview to submit a ticket via Contact Us.

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Georgiana Nitu avatar image
Georgiana Nitu answered

Hello Mohsin,

Thank you for reporting this.

Please open a ticket in this category - "Problems Logging In" ticket at https://playfab.com/contact/.

Thank you for your time.

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Mohsin Kamal avatar image
Mohsin Kamal answered

Support team helped me to disable the 2FA on my account. Thanks.

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