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Question by larissa · Nov 25, 2019 at 12:57 PM · scheduled tasks

Scheduled task affecting 0 players

One of our scheduled tasks, that is running on the AllPlayers segment suddenly stopped working properly about a couple weeks ago. When looking at the task history, it shows

Status: succeeded

Players affected: 0

on all past executions.

 

Additional info:

- The task executes a cloudscript on the AllPlayers segment

- The same cloudscript with the same arguments run manually on an individual player works just fine

- It worked before with the exact same configuration, we didn't change anything

- The AllPlayers segment does show the (almost) correct player count (it is off by about 1k players compared to the count shown on the "Players" tab)

- Example "Summary" from 1 task instance:

{
    "TaskInstanceId": "XXXXXXXXXXXXXXXX-5840",
    "TaskIdentifier": {
        "Name": "MyTask",
        "Id": "XXXXXXXXXXXXXXXX"
    },
    "StartedAt": "2019-11-25T12:00:33.3933508",
    "CompletedAt": "2019-11-25T12:02:06.5980365",
    "Status": "Succeeded",
    "PercentComplete": null,
    "EstimatedSecondsRemaining": null,
    "ScheduledByUserId": null,
    "ErrorMessage": null,
    "ErrorWasFatal": null,
    "TotalPlayersInSegment": 0,
    "TotalPlayersProcessed": 0
}
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avatar image Citrus Yan · Nov 26, 2019 at 01:42 AM 0
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@larissa Can you share your title id?

avatar image larissa Citrus Yan · Nov 26, 2019 at 03:53 PM 0
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The title is B171 and the taskID is A99560AE336F1669

avatar image Citrus Yan larissa · Nov 27, 2019 at 07:40 AM 1
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OK, I reported it to the engineering team, any updates will keep you informed:)

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Best Answer

Answer by SethDu · Jan 01, 2020 at 02:40 AM

Hi, we have received the feedback from the team that Scheduled Tasks not working issue should be fixed now. Please feel free to tell us if you still have any problems on implementing Scheduled Tasks.

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Jordan
Amirhossein Hakimnejad

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