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Question by renandreschmartins · Jun 26, 2016 at 01:27 AM · Leaderboards and Statistics

Playfab ID deleted from my game still being pulled by leaderboard.

Why even after runing DeleteUser, this playfab ID is still being pulled by the leaderboard request? Is there any way to remove this user once and for all from my game?

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Answer by Brendan · Jun 27, 2016 at 03:34 AM

Currently, when you use the DeleteUser API call, the service removes everything about the user from the account - all data, linked accounts, etc., including setting all stats the player has reported to zero, leaving only the shell of the user account (and, of course, anytime you revision (reset) a statistic, that removes all players on the leaderboard). To remove the user's statistics from the game before deletion, you can use ResetUserStatistics.

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Answer by jonas.barnaby@gmail.com · Jul 13, 2016 at 11:16 AM

Sorry for hijacking the post, but I have a somewhat related question: does this behavior applies to characters too? We're having the same problem, the GetCharacterLeaderboard API call returns deleted characters.

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Answer by Brendan · Jul 13, 2016 at 08:52 PM

I've updated the info above to reflect the right way to remove stats for users. For Characters, the same is true using the ResetCharacterStatistics API call.

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