question

virgilio avatar image
virgilio asked

Leaderboards are not being updated

Hello,

Our leaderboards are not being updated properly.

Steps:
- We report a score from a client.
- We go to the web dashboards and look for the player that just reported the score (stat update).
- We make sure the score reported match the backend stat value.
- Then we go to the leaderboards and the user is no there.


Please help.

Thanks.

Leaderboards and Statistics
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1 Answer

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franklinchen avatar image
franklinchen answered

Hi @virgilio, there is a partial outrage concerning Statistics and Leaderboards, and the engineering team is working on it, you can subscribe to updates here: https://status.playfab.com/incidents/tnl51fdvps5x. Sorry for the inconvenience.

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franklinchen avatar image franklinchen commented ·

This Leaderboard delay issue has been resolved now.

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