question

Anthony Demanuele avatar image
Anthony Demanuele asked

UpdatePlayerStatistics Success, shown on PlayerData but not shown on leaderboard

Titles: D292/ 4BDC

Leaderboards are set to Maximum (always use the highest value). The logs in-game say that statistic push was a success and we can see the updated statistics on the PlayerData view.

https://developer.playfab.com/en-US/r/t/D292/players/7922614BE812C70/statistics

However, the scores are not seen on the actual leaderboard view. This used to work and just stopped so I believe its a backend issue but kindly let us know if we need to do any changes on our end too.

Thank you.
Anthony

Leaderboards and Statistics
10 |1200

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v-humcin avatar image
v-humcin answered

We are tracking the issue; you can view the status at https://status.playfab.com/ We will post again when there are additional updates.

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v-humcin avatar image v-humcin ♦ commented ·

As an update, the incident has been marked resolved as of Sep 20, 2019 - 12:58 PDT.

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chris-3 avatar image
chris-3 answered

Just opened a ticked about the same thing.

Title: 22F81

Statistics are updating but the data returning from the server is stale.

A GetLeaderboardsAroundPlayer call returns 1000 for the player when the statistics and in the event history on dashboard shows it to be 1160.

Reports are coming in from a lot of players saying this is happening to them.

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Evgeniy avatar image
Evgeniy answered

The same problem:

The score in the leaderborad

and the score in the PlayerData

This is a very critical bug! It's breaking the tournament now!


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Syed Rizwan avatar image
Syed Rizwan answered

Did anyone found any solution ? I'm having a similar problem.

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