Hi, I have a question regarding title throttling.
What happens when one player from the title is making excessive api calls to playfab?
does the whole title throttle or only the player making excessive calls?
Hi, I have a question regarding title throttling.
What happens when one player from the title is making excessive api calls to playfab?
does the whole title throttle or only the player making excessive calls?
It depends, but usually, it only affects the player who is making exceeding calls. For example, Player A calls UpdateUserData too frequently and failed callback will be received but it doesn’t affect Player B’s any actions. However, if you using Server API to call same API too frequently, like UpdateUserData, you will be unable to make that call for a while.
Another thing is if there are too many CCU players and the title is exceeding a safe limit on usage (excessive calls per player), this title will be moved to a "quarantine" server vertical we manage, to prevent causing any issues to other titles. In that case, response times may grow significantly, as that vertical does not have the same level of resources as the primary PlayFab service vertical, including Cloud Script calls.
"if there are too many CCU players and the title is exceeding a safe limit on usage (excessive calls per player), this title will be moved to a "quarantine" server vertical we manage"
Hi so the questions that arise are
1) what is the safe limit? (like Per minute safe limit)
2) if there are insanely high DAU for a title, Does playfab provide temporary throttle exemption if asked?
3) In Our game we are not using updateuserdata frequently but the only issue is the api call (Getleaderboard) we have restricted the user to 5 times in 1 minute (and if limit exceeds we freeze the button for 30 seconds).
so far in our game the limit we set is 9 calls per minute. We've designed the game in such a way that limit never exceeds 9 calls per minute.
Is that cool?
When the DAU increases will this 9 calls per minute limit come to bite us?
I don't know what's your current subscription tier but "title being moved to a "quarantine" server vertica" only occurs on Essential Tier titles.
1)The specified safe limit is not given, usally it depends on many factors, but I will consult the team and will keep you updated later.
2)Since payed tier users are able to create dedicated support ticket and can get responses very soon. I don't believe it will work if you post a thread on the forum to ask for that. The expected response time on the forum is longer than support tickets'.
3) 9 calls/min looks fine but also check the limits in your Game Manager. You should have a brief idea about DAU and MAU of your game, and also consult sales team before the game releases.
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