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Talha avatar image
Talha asked

Transition Forth and back

Hi, General Question, So this is the flow of our game.

First we'd like to use the essential tier to gather funds and generate revenue then after success of our game we'd like to use custom game servers and update our tier to enterprise. So that we could start a competition. That period will last for about 3-4 months. After that we'd like to downgrade our tier back to essential because the competition will have ended and we'll no longer require high security of our game.

Is this possible? If So, could you please be so kind to tell us how it would happen?

unity3dCustom Game Servers
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brandon@uprootstudios.com avatar image
brandon@uprootstudios.com answered

You can use multiplayer game servers in the Indie tier which might be a better option for you

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Talha avatar image Talha commented ·

Yes. But In the end indie tier upgrades to enterprise after you cross certain MAU. So our described model works well for our needs right now. Our game is a single player game and IF we hit big only then would we like to upgrade to enterprise for dedicated support mainly and large scale use of Custom game servers for certain months. Everything is properly planned right now. We just need a nod of affirmation from Playfab that what we want is possible or not.

Again! We'd like to upgrade our tier Only when We hit big.(like really big Big).

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Sarah Zhang avatar image Sarah Zhang Talha commented ·

Please check pricing page. And if you have any such sales questions, please contact our team on the Contact page.

Edited: Please refer to Brendan's answer.

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Talha avatar image Talha Sarah Zhang commented ·

^This is confusing. On pricing page it's stated that playfab is free in essential tier with unlimited MAU.

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Talha avatar image Talha commented ·
@Brendan

Need help regarding this question mate. Is it possible?

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brendan avatar image brendan Talha commented ·

No, sorry - we cannot support moving a title from a paid tier back to Essentials, as a number of the limit increases cannot be reversed. Once you've upgraded to a paid tier, the only way to move back to free would be to delete those titles and let us know that you've done so, so that we can reset your account.

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Talha avatar image Talha brendan commented ·

Would migration of all users to free tier title help in this scenario? migrate all users to free tier and delete the paid tier?

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