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biyiolaibi avatar image
biyiolaibi asked

Login Event Outage 9pm 22nd July - 3am 23rd July

Looking at our reporting dashboards i noticed that between the hours of 9pm 22nd July - 3am 23rd July there was not logging events. There was not issues with any other player activity and we did not notice any issues on our servers. So wondering if this is an isolated case or platform wide issue

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franklinchen avatar image
franklinchen answered

It appears we are experiencing a bug with the Dashboard Chart reporting. If you check the PlayStream monitor, the logging events should be there. We hope for quick resolution and apologize for any inconvenience.

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franklinchen avatar image franklinchen commented ·

This issue is fixed now, please let us know if it still exists.

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