question

Talha avatar image
Talha asked

Error Currency not supported by provider.

I've been getting this error. Doing me head in. Dont know what to do.

I have had

initial deposit at 25.

Recharge rate at 960 (for testing) but its 210

max at 35

I kept only two currencies and delted others but still same error.

Player Inventorysupport
10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Talha avatar image
Talha answered

It is resolved. Could you please tell me the reason why it happened? was it from my end?if yes the How can i prevent it from happening in future?

2 comments
10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Citrus Yan avatar image Citrus Yan commented ·

Hi, it’s not from your end. Please report to us if this issue happens in the future, thanks.

1 Like 1 ·
Talha avatar image Talha Citrus Yan commented ·

Ok.Thanks alot.

0 Likes 0 ·
Citrus Yan avatar image
Citrus Yan answered

Hi, I tried to reproduce your issue but mine worked fine, could you provide us more details about this(such as repro steps) so we can reproduce it or give us your titleid for us to have a look. Thanks.

4 comments
10 |1200

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Talha avatar image Talha commented ·

Title ID is F3B81.

Its still happening.

repo:

open players tab.go to virtual currency. select liferecharge. try to change it. wont allow it

0 Likes 0 ·
Citrus Yan avatar image Citrus Yan Talha commented ·

Hi, we’ve checked your title and it seems like an issue that your cannot select currencies to change them. We’ll report this to our product team to investigate, sorry for the inconvenience.

1 Like 1 ·
Talha avatar image Talha Citrus Yan commented ·

Thankyou. Any idea why this is happening tho?

0 Likes 0 ·
Show more comments

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.