question

mattjohnsonmobile avatar image
mattjohnsonmobile asked

Issue logging in with business account

Hello PlayFab team. I went to log into my main PlayFab account which I use to manage my client projects this morning and could not successfully login. Thinking I might have had the password wrong, I chose to 'reset password' and I received a message about blacklisting / bouncing? I'm using playful on a live project and a couple in development and urgently need to resolve how to log back in. Can you please DM me (created this account from a personal email so I could post here) to help get this resolved? Regards, Matt.

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Seth Du avatar image
Seth Du answered

Hi, according to https://playfab.com/support/contact/, please be aware that we have a form on our Contact page that allows you to submit Login or Billing issues.

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