Failed to CreateDraftUgcItem errorMessage: Server response not proper json :<html> <head><title>504 Gateway Time-out</title></head> <body bgcolor="white"> <center><h1>504 Gateway Time-out</h1></center> </body> </html> , errorDetails: null, httpStatus: 504"}
Hi, so in general - I try to upload files and create new UGC.
My flow is:
1. Ask for URL.
2. Upload file to URL.
3. Create draft UGC
4. Publish the draft UGC.
At steps 3 and 4 sometimes I get reply of 504. for some unknown reason.
To bypass it I added retry to these steps and it works.
Any ideas why?
Tal
Thanks, please also provide us with your title ID and I will inform our team about the 504 error issue.
Hi, so in general - I try to upload files and create new UGC.
My flow is:
1. Ask for URL.
2. Upload file to URL.
3. Create draft UGC
4. Publish the draft UGC.
At steps 3 and 4 sometimes I get reply of 504. for some unknown reason.
To bypass it I added retry to these steps and it works.
Any ideas why?
Tal
Hi Tal,
We're not equipped to provide support for private preview features here in the forums.
When you were onboarded to the private preview, you should have been provided specific contact information for obtaining support. If you've lost that contact information, let me know and I can forward it to you.
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