question

Cliff Cawley avatar image
Cliff Cawley asked

Dashboard - Regularly get 500 error when using item picker or viewing all items in catalog

I'm on the paid tier and I regularly receive 'Error' window popup when viewing items in the Economy (the full list), or when I try to add items to a bundle (I only have around 110 items).

If I look at the chrome debug I see that either the Picker call or the All call recieves 500 internal server error.

Sometimes refreshing fixes it. Othertimes I have to refreh 20 times. Othertimes I just give up.

Makes it really difficult to use the dashboard

In-Game Economy
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Sarah Zhang avatar image
Sarah Zhang answered

Thanks for your report. We have checked the Title (9E588) and reproduced this error. We will inform product team to investigate it.

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Cliff Cawley avatar image Cliff Cawley commented ·

Also happens a lot on 795E2

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franklinchen avatar image
franklinchen answered

Hi @Cliff Cawley,

This issue should have been fixed, I just checked your Title, this 500 error has disappeared. Let me know if you still see the same issue:)

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Cliff Cawley avatar image Cliff Cawley commented ·

Can you check on 795E2 too please?

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franklinchen avatar image franklinchen Cliff Cawley commented ·

Yes, just checked, 9E588 & 795E2 , 0 error / 5 times

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Cliff Cawley avatar image Cliff Cawley franklinchen commented ·

Great, thanks :)

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