Hi, one of our developers is traveling abroad in Japan and when he tries to login to our app using LoginWithIOSDeviceID he receives the error:
PlayFabError(ServiceUnavailable, No Internet Connection, 400 BadRequest)
However, he can visit Google.com and api.playfab.com fine (and send iMessages too), so the internet connection is stable. For reference, he is on the ISP 'DOCOMO' over LTE. I have an identical build as him, and I can login fine over AT&T LTE and my home Wifi.
Hello,
Would you be able to provide some Wireshark logs and your section of code that throws this error?
@jital Since it's an iOS device and this issue only happens over cellular connection, he can't capture any wireshark logs. Here is the code that throws the error:
if (Application.platform == RuntimePlatform.IPhonePlayer) {
var request = new LoginWithIOSDeviceIDRequest {
CreateAccount = true,
DeviceId = deviceID
};
PlayFabClientAPI.LoginWithIOSDeviceID(request, OnLoginSuccess, OnLoginFailure);
}
The actual error is output with
error.ToString());
I can see if he can use his phone as a hotspot and use wireshark on his laptop client, although that might not be feasible.
@jital Just got an update! He had unintentionally disabled Cellular Data for our app specifically in iOS device settings. This is a bit embarassing lol. Apologies for wasting your time and thanks for helping!
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