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Brandon Phillips avatar image
Brandon Phillips asked

Thunderhead port does not open

Hi, we are evaluating Thunderhead hosting, and have 1 Active and 1 StandBy server. However, our UDP port (7777) does not appear to be open on the server, and using a port forwarding tester indicates that the port is closed on the VM's IP (but trying other ports, such as 50000 for RDP, shows that it works). We have no issues, however, when debugging locally. Our TitleID is E39D6

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v-humcin avatar image
v-humcin answered

While you are listening on port 7777 on your server, this port is mapped to another port on the Docker host so you will want to use the IP address and port returned by a call such as RequestMultiplayerServer to actually connect to the server.

This thread talks about the issue further: https://community.playfab.com/questions/28794/server-20-cant-connect-to-unreal-dedicated-server.html

Hope this helps!

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Brandon Phillips avatar image Brandon Phillips commented ·

That was it, thanks!

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