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This question was redirected from 503 Service Unavailable
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Question by mikelefebvre · Mar 27, 2019 at 07:56 PM ·

Database Throughput Exceeded Stopping Login

Noone is able to login to our game currently due to Database throughput exceeded error. What is the solution to this?

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e.timofeev@flexilestudio.com
Guillaume Lazar
Jørgen Havsberg Seland
TeemoSoft2

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avatar image Elbert Perez · Mar 27, 2019 at 08:01 PM 1
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Having the same issue

avatar image mikelefebvre Elbert Perez · Mar 27, 2019 at 08:06 PM 0
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Error 1113 correct?

avatar image Elbert Perez mikelefebvre · Mar 27, 2019 at 08:08 PM 0
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I'm using unity plugin so the error message is HTTP/1.1 503 Service Unavailable

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Answer by jital · Mar 27, 2019 at 08:25 PM

We've been tracking this issue since about 12:45 PDT. Latest status is available at https://status.playfab.com/. I'll post back when we have a resolution or another update.

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mikelefebvre
Patches
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avatar image mikelefebvre · Mar 27, 2019 at 08:32 PM 0
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Thanks for the update.

avatar image Andy ♦♦ · Mar 27, 2019 at 09:56 PM 0
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Another update for those not tracking the status page. We've been engaged with AWS to resolve storage scaling issues. We still don't have an ETA for resolution, but are pushing for that.

avatar image mikelefebvre · Mar 27, 2019 at 11:27 PM 0
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Thanks guys! Appreciate the updates and quick fix.

avatar image Andy ♦♦ · Mar 28, 2019 at 12:20 AM 0
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Last update. The issue is resolved as of 17:00 PDT. All APIs should be functioning as expected.

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Answer by mikelefebvre · Mar 27, 2019 at 08:02 PM

Are there any admins available to address this?

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mikelefebvre

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Answer by npoirier · Mar 27, 2019 at 08:06 PM

Having a similar issue where all our apps stopped working using custom login and returning a 1113 error code.

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mikelefebvre
David Pittman

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Answer by jeff-1 · Mar 27, 2019 at 08:08 PM

We are seeing this too.

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mikelefebvre
David Pittman
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Answer by chris-3 · Mar 27, 2019 at 08:08 PM

Logins not working here. Service unavailable being returned. In dashboard can't look at player data either.

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David Pittman
mikelefebvre
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Answer by mikelefebvre · Mar 27, 2019 at 08:17 PM

Does anyone have any communication entry points other than the forums here?

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Answer by rob-1 · Mar 27, 2019 at 08:23 PM

Same issue as well ☹️

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Answer by David Pittman · Mar 27, 2019 at 08:23 PM

Possibly related, we just started seeing "Temporary storage issue, please retry request" 503 errors when trying to login.

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Answer by ryanharbert17 · Mar 27, 2019 at 08:23 PM

Having the same issue. Players haven't been able to do anything with server since 10 minutes ago

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Answer by yizhoupan · Mar 27, 2019 at 08:23 PM

We also have this issue in all of our titles.

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