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tesla avatar image
tesla asked

Is there a way to block users from certain country on Playfab Dashboard?

Hi,

Our Android version is leaked to some Chinese game portal and we are receiving mass amounts of logins from China. Since there is no Google Play in China, none of the IAPs and Rewarded Ads are working but they can still login to Playfab and generate event logs which causes misleading analytic data.

We will make some precautions to prevent this in the next releases but is there anything that we could do from PlayFab Dashboard ?

analyticsandroid
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1 Answer

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Andy avatar image
Andy answered

No, we don't provide a method of blocking a particular range of users, only individual user bans. Even if we could ban by IP range, they could just use a VPN to bypass (which they probably are anyway).

One option to explore is creating a new title in PlayFab and migrating your Play Store client to the new title. Players would still be able to login to the new title using their existing credentials and you could migrate and player data using Publisher data. Then, once enough users are moved over, you can shut down API calls on the old title.

You could also explore creating a trigger on login that executed a cloud script to ban a player based on login country. That wouldn't block logins, but it would limit what they could do in the game somewhat.

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