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totaloncue avatar image
totaloncue asked

Snowflake Data Issues

We are experiencing irregularities with our Snowflake add-on this morning. As of 06 Mar, we are not seeing any of the data from that date onwards reflected in Snowflake for our titles (IDs are 'AAD5' and 'A0D3'). However, we can see the events in the Playfab Dashboard and through the Analytics section of the Playfab site.

Older data (events up to 05 Mar 2019) seem to reflect correctly in Snowflake.

Any help in resolving this issue is appreciated.

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franklinchen avatar image
franklinchen answered

We had an incident yesterday that is causing delays in data being delivered to snowflake. It’s recovering, but a bit slowly right now.

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totaloncue avatar image totaloncue commented ·

Thanks for the update. Please do let us know when the service is back to normal.

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Gautam Raja avatar image Gautam Raja commented ·

We are experiencing a delay/lag in upload of data from our title 'A0D3' into Snowflake since April 8. This appears to be similar to the event that occurred around 06 Mar 2019 as posted above and our title is not receiving any new data in Snowflake at the moment.

Any help in resolving this issue is appreciated.

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