Can I pre-populate email template with PlayFab login email?

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msmall asked Feb 14, '19

Can I pre-populate email template with PlayFab login email?

Hi there -

Sorry if this is answered somewhere else but I couldn't find it. We would like to send a player a custom welcome email when they register a new account through our app. We're sending the email to the email address we register as their PlayFab Login Email (Master player account).

In the custom email templates, I see that I can preopulate strings from fields like $Profile.ContactEmailAddresses$, but we're not using contact email address. Can I use $Profile.LoginEmailAddress$ or something like that?

Thanks!

Matt

Player Data

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msmall commented · Feb 14, 2019 at 04:41 AM

As a followup, we are now pushing the content of the Login email into the Contact Email, so I could potentially use the Contact Email -- however $Profile.ContactEmailAddresses$ seems to return null value. I tried $Profile.DisplayName$ and that worked fine. So any suggestions about how to get any of these email addresses to work? Thanks!

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Seth Du ♦ msmall commented · Feb 15, 2019 at 05:57 AM

Detailed documentation about special keywords in email template is not available for now. We are planning to provide more options for users to customize email template in the future. As a result, you can send a thread on Feature Request forum and votes form other users can help with priority.

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msmall Seth Du ♦ commented · Feb 15, 2019 at 06:04 PM

Thanks Seth, although I don't really think this is a feature request. The help text on the email templates page does mention "You may personalize the email template by using variables for player, event, or email data.", and I verified that for example $Profile.DisplayName$ works. So all I'm really asking for is ... what are the variables for "email data" that the help text mentions? Or more specifically, is there a variable that will give me either of the contact email address or login email address?

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Answer 1 · 2019-02-16T02:32:49Z

Andy answered Feb 16, '19

The list of available fields for player and event objects are actually linked from the help text on the email template page. Here they are:

player: https://api.playfab.com/playstream/profile/PlayerProfile

event (only common properties): https://api.playfab.com/playstream/events/player_ranked_on_leaderboard_version

Anything that's not in those two sets isn't available for the email templates, though we're open to requests.

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Andy ♦♦ commented · Feb 19, 2019 at 07:57 PM

Also worth noting is that anything in those two sets of properties that's not a primitive data type will not work the way you'd want in an email template. That means, for instance, that $Profile.ContactEmailAddresses$ cannot be used to display the user's contact email address(es).

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msmall Andy ♦♦ commented · Feb 20, 2019 at 06:54 PM

Thanks, Andy. That's the same link I used to get the player objects I tried before. But, back to my original question -- is there ANY way to display ANY of the user's email address(es)?

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