Dear PlayFab representative,
I have a series of leaderboards set up to track high scores for players: daily, weekly, monthly, and all-time. Each leaderboard resets automatically at their specified frequency.
There is often some confusion with the leaderboards, because sometimes Daily will show a higher score than Weekly. After some investigation, I've discovered that the reset times can vary greatly.
Today, noticing a discrepancy, I checked my Daily reset time, and it was 1/27/2019 5:00 PM, and my Weekly reset time was 1/27/2019 5:16 PM.
As you can see, there is a 16-minute window where someone could get on the new Daily leaderboard with a high score, but then that score is potentially not reflected when the Weekly resets.
For example, a player gets a score of 6227 some time between 5:00p and 5:16p, and was atop the Daily (and maybe Weekly). After 5:16p, when the Weekly was reset, the player plays again (or several times) and gets 5859. The Daily leaderboard shows a high of 6227 and the Weekly leaderboard shows a high of 5859. That's confusing to our players.
I'm wondering if we could specify at least an order in which our leaderboards would get reset? If the system could reset monthly before weekly, before daily (for those leaderboards that are scheduled to reset on the same day), I believe that this would resolve this issue better than the current (random?) order.
Thoughts?