I currently can't seem to get the custom ID for the logged in user, I have tried using PlayFabClientAPI.GetAccountInfo() and try and log .AccountInfo.CustomIdInfo.CustomId, however, the customID is null, but on PlayFab I can see there is a customID assigned to that user.
The custom ID's for users are not created on the app's end, they are created on our website, so I can't simply create a new one when logging in, as I believe that will override the current one. Is there something I'm missing here?
Answer by Jay Zuo · Jan 28, 2019 at 03:04 AM
PlayFabClientAPI.GetAccountInfo() works well on my side. Have you tested with some other player accounts?Do they have the same issue? If do, please share your TitleId and the account's PlayFabId.
I haven't tested with other players yet, Its just strange because I can see their ID in the Identities section on the player overview, but I'll test some more on other players