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joel-3 asked

How can I get the custom identity for the currently logged in user?

I currently can't seem to get the custom ID for the logged in user, I have tried using PlayFabClientAPI.GetAccountInfo() and try and log .AccountInfo.CustomIdInfo.CustomId, however, the customID is null, but on PlayFab I can see there is a customID assigned to that user.

The custom ID's for users are not created on the app's end, they are created on our website, so I can't simply create a new one when logging in, as I believe that will override the current one. Is there something I'm missing here?

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JayZuo answered

PlayFabClientAPI.GetAccountInfo() works well on my side. Have you tested with some other player accounts？Do they have the same issue? If do, please share your TitleId and the account's PlayFabId.

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joel-3 avatar image joel-3 commented ·

I haven't tested with other players yet, Its just strange because I can see their ID in the Identities section on the player overview, but I'll test some more on other players

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