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Question by Justin · Jan 21, 2019 at 08:06 PM · Player DatalimitsPlayStreamanalytics

We are having title_exceeded_limit warning, how do we focus on the calls causing it?

Here is the first part of the event JSON.

"EventName": "title_exceeded_limit",

"LimitId": "CustomData:UserDataValueUpdatesPer15Seconds",

"LimitDisplayName": "Number of times the same player data value may be updated within a period of 15 seconds.",

"Unit": "Count",

"LimitValue": 10,

"Value": 11,

"AssociatedEntities": { "player": [ "FE5FD4F12Fxxxxxx" ]

Here is the detail graph for the limit.

chrome-kv4hrlsom9.png (107.8 kB)
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Answer by Jay Zuo · Jan 22, 2019 at 03:22 AM

As the error message said, you got this error because player "FE5FD4F12Fxxxxxx" updated player data too frequently. You may go through your game to see if there is a scenario where players need to update their data at this frequency. Usually, those should really only be occurring a few times a minute. For more info, please see this question: https://community.playfab.com/questions/10519/how-to-determine-what-data-exceeded-the-limit.html.

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avatar image Justin · Jan 22, 2019 at 10:40 AM 0
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I wonder why in the map above it shows "usage in last 24 hours" maxes at about 8.5 yet the error graph below it shows above 10 about four different peaks? How can the usage be less than the error shows?

From our logs I show a Cloudscript call that coincides with the limitexceed error everytime. This is a playerdata and statistic update for the user at the end of a stage. The Cloudscript log shows "APIRequestsIssued": 3, is this the requests that the Cloudscript triggered on serverside?

It looks like 9 limits are reached in a batch so that's 99 calls in this one log on playstream.

chrome-tnezfr5x5i.png (32.1 kB)
chrome-kjnvlmxaen.png (46.8 kB)
avatar image Justin · Jan 22, 2019 at 10:42 AM 0
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The rest of the JSON

Seems to be related to "Details: {"key": "Car_Nord"} in the log below inside the exceed error.

chrome-fcwruysnjg.png (25.6 kB)
chrome-94gghlyosn.png (53.3 kB)
avatar image Jay Zuo ♦ Justin · Jan 23, 2019 at 07:11 AM 0
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Yeah, "Car_Nord" is the key of the data which this player updated too frequently. I'm not sure what's this data used for. So you may check your game's logic to see when it's updated.

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