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payal avatar image
payal asked

I lost my google authentication account linking of playfab when phone got reset! Now how do I login?

I scanned the barcode with Google authenticator app, now I have lost access to the authentication app because phone got reset please help me login

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brendan avatar image
brendan answered

We've removed two-factor auth from your account, so you should be able to sign in now.

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IBRAHIM COHEN avatar image
IBRAHIM COHEN answered

Hello @Brendan, I had to factory-reset my phone and lost the google authenticator app. How can I get the two-factor app removed from my account as well? I had to create a new account in order to be able to post this :-|

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Hello @BrendanI am facing the same problem, how can I have my two-factor removed?

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