Hi, I am having an issue with one user not being able to login through Steam. The playfab ID is E021C4F119080A94 if you want to see their event history. It seems like the player_logged_in and entity_logged_in events are happening, but in-game the LoginWithSteam API call is getting an error (cannot connect to destination host) every time. If it's something on his end, are there things I can suggest? ie firewall or try a different network...
Thanks. This is for Title ID D36D.
So only one user has this issue? The error "cannot connect to destination host" is a common Unity network error as the client can't connect to the server. It's hard to say why the user has this issue. You can suggest the user configure the firewall to allow your game or try with another network to see if it works.
Yes I sent those suggestions. Haven't heard back yet. Unfortunately he only speaks korean so hopefully the message is understood.
2 People are following this question.
